Visa Consulting and Analytics (VCA) is the payments consulting arm of Visa.
We are a global team of several hundred payments consultants and data scientists across six continents.
Our consultants are experts in strategy, product, portfolio management, risk, digital and more with decades of experience in the payments industry.
Our data scientists are experts in statistics, advanced analytics and machine learning with exclusive access to insights from VisaNet, one of the largest payment networks in the world.
The combination of our deep payments consulting expertise and our breadth of data allows us to identify actionable insights and recommendations that drive better business decisions.
What we do
We offer consulting services for issuers, acquirers, merchants, fintechs and others across six practice areas that span the entire customer journey.
Strategy
We help clients formulate payment strategies to drive growth and profitability, compete in the digital economy and address key topics such as open banking, real-time payments and emerging third-party platforms
Product
We deliver product value propositions for clients including new product development, refreshes and upgrades
Portfolio Management
We help clients identify the right customers and best portfolio actions that drive acquisition, engagement and retention
Risk
We help clients better manage risk and fraud while optimizing the customer experience
Digital
We support clients to develop and execute digital strategies addressing issues such as top of wallet, card on file, activation and ongoing engagement
Execution
We embed our consultants inside our clients' organizations to support the implementation of recommendations
Digital Insights
More can be done to encourage, enable, and accelerate the digitization of payments
Regional Insights
Helping financial institutions achieve success
Strategy Insights
The rise of online video gaming and the intersection of paying and playing.
Portfolio Optimization Insights
Three steps to maximize value from your portfolio.
Portfolio Optimization Insights
Great relationships are founded on best-in-class customer insight. Read more.
Risk Insights
VCA identifies the growth drivers and benefits of IDI, and shares steps to take to mitigate related fraud.
Infographic
VCA has identified the trends that are set to have the biggest impact on the payments landscape over the coming year.
Digital
What financial institutions need to know about the next-generation digital platform and why it matters to their future.
Risk Series
How businesses can anticipate and address emerging threats from cybercriminals
Engagement Series
How should bank acquirers respond to the rapidly evolving acquiring market?
Digital Series
Learn about digital currencies, market opportunities and use cases and a three-step action plan.
Digital Series
Digital engagement is table stakes in the new normal.
Sustainability
Sustaining the environment requires banks to play a key role. Find out how VCA can help you to be at the forefront of this change in banking.
Digital series
Is creating a digital challenger bank the best way to compete in today’s digital environment?
COVID-19 Engagement Series
Learn about the imperatives of engagement monitoring as the pandemic recedes.
COVID-19 Digital Series
VCA looks at seven key questions that any bank needs to ask itself as it embraces the opportunity of digital acquisitions and onboarding.
COVID-19 Risk Series
Visa Consulting & Analytics looks across the credit lifecycle and considers the implications for today’s risk managers.
COVID-19 Risk Series
Acquisitions and Approvals: Seven imperatives for risk teams in the COVID-19 pandemic.
Infographic
Understanding how COVID-19 has impacted consumer lifestyles, payment methods, and how behaviors may change after the pandemic.
COVID-19 Risk Series
Nine imperatives for issuers credit line assignment and management in the COVID-19 pandemic.
COVID-19 Risk Series
The implications for both risk and customer experience and key imperatives for authorization teams in the COVID-19 pandemic.
COVID-19 Digital Series
Spending online is one of the bright spots in recovery. VCA looks at the implications for digital payments, and the way card issuers can take action.
COVID-19 Digital Series
Spending online is one of the bright spots in recovery. VCA looks at the implications for digital payments, and the way merchants can take action.
COVID-19 Risk Series
Fraud management: Nine imperatives for fraud teams in the COVID-19 pandemic.
COVID-19 Risk Series
Visa Consulting & Analytics has investigated the changing face of credit risk from several angles. In this paper, we consider collections.
Business and Economic Insights
Timely analysis on the latest trends in consumer spending and payments from Visa’s team of economists and analysts.
Whitepaper
Open banking: What it is, why it matters, and how banks can lead the change.
Best Practices
Many customers across the world now rely on mobile for everyday banking needs. Learn how to standout by developing an app that delights customers.
Opinion
When customers are engaged with your brand and products, they become valuable for your business. Read about how you can deliver to your customers.
Whitepaper
Integrated payments have become central to merchant acquirer business performance. Read about strategy tips for building a global acquiring business.
Opinion
Increased customer expectations have raised the bar. Read about how to optimize the use of data & digital developments to attract the best customers.
Whitepaper
Contactless is a faster, easier and more secure way to pay. Learn about the global status of contactless, case studies and the benefits it brings.
Video Interview
Claudio Di Nella, Head of VCA Europe, highlights opportunities in open banking and how banks can lead the change.
News article
Read about tomorrow's data-driven workforce with Michelle Gervais, Visa's Head of Data Science for Visa Consulting & Analytics, CEMEA.
Insights
VCA has developed new solutions to improve portfolio profitability and performance. Learn how machine learning is changing the financial sector.
Infographic
Visa Consulting and Analytics compared the performance of merchants with enhanced programs to those with less advanced or no loyalty program.
Case Study: Digital Card Sales
To help a leading issuer increase acquisition of new credit card customers, Visa advisors developed a unique, data-driven, digital sales strategy.