1Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing ﬁnancial institution immediately of any unauthorized use. Contact your issuer for more detail.
2 is a trademark owned by and used with permission of EMVCo, LLC
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Our 24-hour cardholder inquiry service provides customer phone support for general inquiries and provides product or service information to all Visa cardholders. The service is available in all major languages.
*Callers in certain countries dialing these numbers, including the collect number from mobile or hotel phones might be charged fees. Visa will not be responsible for any fees incurred. If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers, please call collect at +1-303-967-1096. (Collect calls are placed using the local operator.) If you are hearing impaired and in the US, call 1-800-TDD-1213 (for Canada: 1-305-278-4285 and other countries: 1-512-865-2002.)
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