Getting started with online reviews

Today, a consumer’s perception of any business is often shaped by reading online reviews. This guide should help you maintain a good reputation and connect positively with customers.


52 %

of consumers search online and/or check the business web site before visiting a new business.¹

86 %

of customers surveyed say they are influenced by online reviews.¹



Yelp logo.
Trustpilot logo.

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