Result: FanDuel’s real-time* access to winnings is a leader in the industry
FanDuel was one of the first in the U.S. gambling space to offer real-time* access to winnings via a debit card, and the offering has quickly become one of the most popular withdrawal methods. In less than five months, Visa Direct-enabled transactions have grown to account for 25% of withdrawals by eligible customers on the horse racing site.4 In January 2020 alone, there were 1,800 transactions that used the Visa Direct-enabled push to card payment option.² All of this growth has been organic, without a marketing campaign. Customer responses have been overwhelmingly positive: winners love how easy it is to access their funds.
“It certainly is a great perk in this day and age where everything can be done electronically and instantly. Not many other sites have anything close to this. We all know how annoying it is to wait for a check in the mail,” says Wadie K., a FanDuel user.5
By allowing players to receive funds directly onto their eligible Visa debit cards, FanDuel became a leader in the industry and improved their customer experience.