Customized support, 24x7x365
A dedicated function integrated into your existing lifecycle management activities, helping to deliver the great service your cardholders expect and reduce the resource burden on you.
What we deliver
An on-behalf service
Effortless integration into your operations and branding, starting with a dedicated toll-free number.
Unique cardholder insight
A database that enables detailed analysis into when cardholders take actions on their account.
Fraud reports and trends
Ability to identify patterns to help you mitigate any possible risks and exposure.
A global footprint
With sites in Miami, Austin, Laredo, Atlanta and the Philippines, we operate seamlessly at scale.
How we do it
¹ Genesys Engage Platform