Digital Payment Labor Hours

Consider adjusting your labor hours assumptions based on the below activities.
Non-Digital Payment Labor Hours
Activity Lower hours Average Hours Higher hours

Storing and filing payment card signature slips

Limited to no time as signature is not required

Use digital signature

Manual administration of signature slips

Card reconciliation

Limited time given integration with accounting system

Automated batching and reconciliation by payment processor

Manual batching and reconciliation

Fraud management and investigation

Managed by payment processor; and/or a few cases per month

Partially managed by payment processor; and/or a few cases per week

Internal management and/or a few cases per day

Payment card security (ie. terminal, e-commerce)

Managed by payment processor

Partially managed by payments process

Internal management

Other card management tasks such as staff training

A couple hours over the month

A couple hours per week

A couple hours per day

Other digital payment task

A couple hours over the month

A couple hours per week

A couple hours per day