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Visa Views: the importance of empathy for customers

Mary Kay Bowman on the future of product development

Visa's Mary Kay Bowman gives remarks at an event celebrating Women's Empowerment in 2020.
 
Having a customer-focused product development process built on empathy for their experiences is critical to leading the future of commerce. Visa’s Head of Global Consumer and Seller Solutions Mary Kay Bowman explains.
 
 


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