The pandemic has exposed troubling disparities in how people and small businesses can access and use digital technology, as well as the significant barriers communities must overcome to receive the benefits of digitization.
For Visa, digital equity and inclusion is the assurance that all individuals and businesses are provided opportunities to participate in, and receive, full benefits from digital platforms.
Digital equity and inclusion rests on two overarching foundations: enablement and the ecosystem.
Enablement – the action of giving someone the authority or means to do something – is the result of knowledge and skills, access to resources, and equity in opportunity. Ecosystem refers to the physical infrastructure, human networks, governance frameworks, and ownership structures that interact powerfully in today’s hyper-connected digital world. The Visa Economic Empowerment Institute (VEEI) draws on Visa’s experience to bring policy recommendations that reduce inequalities and remove barriers to inclusion.